The app is designed to keep your data with you. Everything stays on your device, so you can delete it yourself at any time — there is no cloud backup or sync. The one small piece held on our side is an anonymous device record used to enforce the subscription's single-device limit — instructions for removing that are below too.
1. Reports on your device
Your reports — property details, photos, and annotations — are stored on your device.
- Open the app and go to My Reports.
- Delete any report you no longer want.
- To remove everything at once, uninstall the app, or clear its storage in your phone's Settings → Apps → Report AAA Lite → Storage → Clear storage.
2. Device records held for the subscription's device limit
Because a subscription may only be active on one device at a time, we store an anonymous, randomly generated device ID and the purchase token on our server. This is not linked to your name, email, or any personal information. We retain a device's record for as long as it (or your subscription) stays active — there's no separate expiry — until it's removed as described below.
- If a device is blocked because your subscription is already active on another device, the app shows a Manage devices screen where you can remove the old device yourself.
- To have all records for your subscription deleted (including if you're not currently blocked and so don't see that screen), email us at support@simsop.dev from your device and we will remove them.
Questions about your data? Contact support@simsop.dev.